The Philippine are already known throughout the world in the area of outsourcing. It is because fluency in language, highly skilled and low labor costs is the primary reasons. For a long time India has conquered the BPO industry. A new player is rising in the arena of Business Process Outsourcing.
Similar to many other Asian countries, the Philippines present competitive costs for their highly skilled talents. This is the main objective of outsourcing. That is why India became the primary outsourcing destination for a long time. And now China is also coming into the scene of outsourcing. However the Philippines’ cutting edge to the other outsourcing Asian countries are being fluent of the English language and intimacy with America. This is why call centers for US based companies are sprouting in the country. Just look at the classified section of Bulletin Today and see the numerous job openings of call centers.
After the Hispanic colonization in the Philippines, Americans came into the scene. The Spaniards has colonized our country for more than 300 years and even Catholism has become our primary religion but American culture was absorbed instantly for a short period of time. And the WW2, Americans was our ally. Also, the Thomasites were the pioneer educators of the English language in the Philippines this is why the educational system was pattered after the Americans. So don’t be amazed when you see Filipinos are more Americanized. This is the disadvantage of other Asian countries in the BPO industry even if they have the most talented people like India or China.
Yes it’s a fact that in the previous years, there were doubts if the Philippines will become a major player in the BPO industry. Growing to a $3 billion industry, now the country is competitive enough. Presently, outsourcing companies are emerging and expanding from Manila to other parts of the country. Not because there is really a high demand for call centers only but for other skilled professions like Medical transcription, website designing, Search Engine Optimization, programming, cartoonist and so forth. So what do you think? Is the Philippines ready for Business Process Outsourcing industry?
[tag]BPO,outsourcing,call center[/tag]
Posted by Manuel
Manuel Montala was an online entrepreneur who enjoys blogging about entrepreneurship and gathering information for his blog to help budding entrepreneurs. You can also reach him on twitter: http://twitter.com/mmontala
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